Privacy Policy

Our Commitment to Privacy

Reference Design Group values its customers and respects their privacy. We collect customer information in an effort to improve our customers' shopping experience and to communicate with our customers about our products, services, and promotions. We recognize that we must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact Reference Design Group customer service: support@refdesgn.com

If our information practices change in the future, we will let you know before we use your information in a manner not previously disclosed in our privacy policy by posting the policy changes on our website or by communicating directly with you. At that time, you will have the opportunity to opt out of any new use of your information. 

 

What kind of information does Reference Design collect?

We collect information, such as your name, e-mail address, mailing address, phone and credit card numbers, that you provide to us when you place an order, when you register with us or when you participate in a promotion or survey. We also maintain a record of your product interests and your purchases online. We may acquire from third parties names and mailing addresses for select postal mailings. 

 

How does Filter Market use my information?

When you make a purchase from us, we use your information to process your order. We will also send you e-mails to confirm your order and may need to contact you via phone, postal mail or e-mail if we have other questions regarding your order.

From time to time, we may also send you e-mails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our site design and your shopping experience. If you register with us or if you purchase from us online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.

To serve you better, we may combine information you provide with demographic information that is publicly available. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you by e-mail or postal mail about our products, services, and promotions that may be of interest to you.
 

 

Does Reference Design Group share my information with third parties?

We may contract with third parties to assist us in maintaining and managing our customer information, to fulfill promotions and to communicate with our customers. We do not authorize any of those third parties to make any other use of your information. 
When we offer contests and promotions, or join with other companies to do so, customers who choose to participate in those contests and promotions may be asked to provide personal information to participate. That information may then be used by us and by any company offering the contest or promotion to notify winners or to fulfill promotional obligations.

In addition, when we team up another company to offer or provide products, services, contests or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to identify future promotional opportunities and to fulfill promotional or contractual obligations. 
If, prior to participating in a contest or promotion, you opted not to receive information about or mailings from us, you may still receive information from or about Filter Market in connection with the contest or promotion if you choose to register for or participate in it. You may opt not to participate in these contests or promotions if you do not want to receive information about Reference Design or share your information with Reference Design and the other companies sponsoring those contests or promotions.

We also may share aggregate, non-personally identifiable information about you, such as age, gender and types of products purchased, with our business partners to fulfill our contractual obligations. Except as described above, we do not share, rent or sell any information we collect online to any unaffiliated third party.
 

 

How do I access my information? How do I change or delete my information?

You can review, change or delete your personal information by contacting us by email (support@refdsgn.com).